Hope Bank – Digital banking made easy

Hope Payment Service Bank (Hope PSBank) is a digital-first bank in Nigeria that was incorporated in September 2019. It is the first Payment Service Bank (PSB) in Nigeria to be granted a license by the Central Bank of Nigeria (CBN).
Thank you for reading this post, don't forget to subscribe!Hope PSBank’s mission is to provide accessible, affordable, available, and aware digital financial services to everyone in Nigeria, regardless of their education, social or economic status, or location. The bank offers a variety of digital banking services, including:
What products does Hope Bank offer?
- Personal Accounts: Hope Kiddies Savings Account, Hope Savings Account, Hope Salary Savings Account, Hope Current Account, Hope Salary Current Account, and Hope Joint Account.
- Wallets: Hope Wallet, Hope Wallet – 3rd Party, and Hope Kool Teen Wallet.
- Business Accounts: Hope Business Savings Account, Hope Business Current Account, Hope Business Payroll Account, and Hope Business Foreign Exchange Account.
- Payment Services: PayAttitude, Bills Payment, Direct Debit, and Pay with Phone Number.
- Investment Products: Hope Investment Account and Hope Fixed Deposit Account.
- Microfinance Products: Hope Microfinance Account and Hope Microfinance Loan.
Hope Bank Nigeria also offers a number of value-added services, such as:
- 24/7 Customer Support: Hope Bank Nigeria offers 24/7 customer support through its website, mobile app, and contact center.
- Free Account Maintenance: Hope Bank Nigeria does not charge any account maintenance fees for its personal and business accounts.
- Zero Minimum Balance: Hope Bank Nigeria does not require a minimum balance for its personal and business accounts.
- Free ATM Withdrawals: Hope Bank Nigeria offers free ATM withdrawals at all of its ATMs and at ATMs of other banks in the Nigeria Interbank Settlement System (NIBSS) network.
Hope Bank Nigeria is a digital-first bank, which means that it offers its products and services primarily through digital channels. This makes it a convenient choice for customers who want to bank from anywhere, at any time.
How can I register on Hope Bank?
- Go to the Hope Bank website: https://hopepsbank.com/
- Click on the “Open Account” button.
- Select the type of account you want to open.
- Enter your personal information, including your name, date of birth, gender, email address, phone number, and residential address.
- Enter your BVN or NIN.
- Upload a copy of your identification document (ID card, driver’s license, or passport).
- Read and agree to the terms and conditions.
- Click on the “Submit” button.
You will receive an SMS with a confirmation code. Enter the confirmation code to complete your registration.
Here are some additional things to note:
- You must be at least 18 years old to open an account with Hope Bank Nigeria.
- You must have a valid BVN or NIN to open an account.
- You must upload a clear and legible copy of your ID document.
- You must read and agree to the terms and conditions before submitting your application.
Once your registration is complete, you will be able to log in to your account and start using Hope Bank’s digital banking services.
Here are some of the benefits of opening an account with Hope Bank Nigeria:
- Zero documents and conditionality. You can open and operate your account without any paperwork or hassle.
- Your phone number is your means of transaction. You can use your phone number to withdraw money from ATMs, make payments at POS terminals, and transfer money to other accounts.
- No cheque book, no ATM card. You can do all your banking transactions online or through the Hope Bank mobile app.
- Affordable charges. Hope Bank charges very competitive fees for its banking services.
- Excellent customer service. Hope Bank has a reputation for providing excellent customer service.
How can I become an agent for Hope Bank?
- Meet the eligibility requirements. You must be a registered business or individual with a BVN account with Hope PSBank. You must also have a visible physical business location and a minimum financial capacity of N1Million if situated in an urban area, N500,000 in a semi-urban area and N200,000 in a rural area.
- Complete the online registration form. You can find the registration form on the Hope Bank website.
- Upload the required documents. You will need to upload the following documents to your registration form:
- A copy of your BVN
- A copy of your valid ID (passport, driver’s license, national ID card, etc.)
- A utility bill (electricity, water, or gas bill)
- A business registration certificate (if you are a registered business)
- Pay the application fee. The application fee is N5,000.
- Wait for approval. Once your application has been approved, you will be contacted by Hope Bank to complete the onboarding process.
Here are the different types of agents that Hope Bank Nigeria offers:
- Hope Branch Partner: This is a large-scale agent that can offer a wide range of financial services, including cash deposits and withdrawals, money transfers, bill payments, and airtime top-up. Hope Branch Partners must have a minimum financial capacity of N1Million, a minimum location size of 30sqm, and a minimum of six staff.
- Hope Agent Manager: This is a smaller-scale agent that can offer a limited range of financial services, such as cash deposits and withdrawals, money transfers, and bill payments. Hope Agent Managers must have a minimum financial capacity of N500,000, a minimum location size of 20sqm, and a minimum of three staff.
- Hope POS Agent: This is the smallest-scale agent that can only offer cash deposits and withdrawals. Hope POS Agents must have a minimum financial capacity of N200,000 and a visible physical business location.
What are the requirements to become a Hope Bank agent?
- Be a registered business or individual.
- Have a BVN account with Hope PSBank.
- Have a visible physical business location.
- Complete the online registration form.
- Have a minimum financial capacity of N1 million if situated in an urban area, N500,000 in a semi-urban area, and N200,000 in a rural area.
- Have a minimum location size of 30 square meters in an urban area, 20 square meters in a semi-urban area, and 15 square meters in a rural area.
- Have a minimum of three staff.
- Be able to participate in an online training session.
If you meet these requirements, you can apply to become a Hope Bank agent by following these steps:
- Go to the Hope Bank website and click on the “Become an Agent” link.
- Fill out the online registration form.
- Upload your documents, including a copy of your BVN, business registration certificate, and utility bill.
- Pay the application fee of N5,000.
- Wait for Hope Bank to process your application.
If your application is approved, you will be contacted by Hope Bank to complete the onboarding process. This process includes training on how to use the Hope Bank agent platform and how to provide financial services to customers.
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Once you are onboarded as a Hope Bank agent, you will be able to offer a variety of financial services to customers, including:
- Cash deposits and withdrawals
- Money transfers
- Bill payments
- Airtime top-up
- Merchant payments
You will also earn commissions on the financial services you provide.
If you are interested in becoming a Hope Bank agent, I encourage you to visit the Hope Bank website and learn more about the program.
How can I download the Hope Bank mobile application?
You can download the Hope Bank Nigeria mobile application from the Google Play Store or the Apple App Store. Here are the steps on how to do it:
On Android:
- Open the Google Play Store app on your phone.
- In the search bar, type “Hope PSBank”.
- Tap on the “Hope PSBank Digital App” app.
- Tap on the “Install” button.
- Once the app is installed, open it and follow the on-screen instructions to create an account or log in to your existing account.
On iOS:
- Open the App Store app on your phone.
- In the search bar, type “Hope PSBank”.
- Tap on the “Hope PSBank Digital App” app.
- Tap on the “Get” button.
- Once the app is installed, open it and follow the on-screen instructions to create an account or log in to your existing account.
Here are some important things to note when downloading the Hope Bank Nigeria mobile application:
- Make sure that you are downloading the app from the official Google Play Store or Apple App Store. This will help to protect your financial information.
- You will need to have a valid mobile number to create an account and log in to the app.
- You will also need to have a valid email address to create an account.
- The app requires access to your phone’s location, contacts, and microphone. This is necessary for some of the app’s features, such as finding nearby ATMs and branches, and making payments to friends and family.
In Conclusion:
downloading a banking app from the official app stores is a secure way to protect your financial information. By requiring a valid mobile number and email address, the app ensures that only authorized users can create an account and access their financial data. Additionally, the app’s access to your phone’s location, contacts, and microphone enables convenient features like locating nearby ATMs and making payments to friends and family. Overall, using a banking app can greatly enhance your banking experience and provide you with a safe and efficient way to manage your finances.